Services Delivery Models

Customer’s Responsibility

rinf.tech’s Responsibility

rinf.tech will consult on this

Initial Input

Service Requirements

Technical Requirements

ITIL Methodoogy

Business Context

Service Bill of Materials

Quality Requirements

Service Management

Service Design

Knowledge Transfer Plan

Team Structure

Service Operation

Service Reporting Structure

Service Quality Planning

SLAs

Delivery Structure

Service Transition Planning

Preventive Maintenance Planning

Service Continuity Planning

Service Transition

Transition Milestones Definitions

Team Ramp-up Plan

Initial Knowledge Acquisition

Service Design Calibration

Team Onboarding

Service Setup Deployment

Clarifications & Change Management

Knowledge Acquisition

Knowledge Acquisition​ Report

Knowledge Tools & Techniques

Knowledge Update Process

Knowledge Dissemination Report

Shadowing

Service Volumetrics Report

Service Complexity Report

Critical-To-Quality Report

Knowledge Base Update

Service Recalibration Report

Service Delivery

Triage

Technical Coordination

Issue Management

Service Reporting

Backlog Management

Corrective Actions

KPI Report

Continuous Improvement

Service Change Management

Preventive Actions

Quality of Service Reporting

Calibration

Operations Against SLA Report

Quality of Service Reporting

Ready for Operations Report

Knowledge Base Update

Service Change Management

Ongoing

Service Delivery Report

Quality of Service Reporting

Knowledge Base Update

Service Continuity Report

Operations

SLA Coverage Report

Improvement Actions

Preventive Actions Report

Customer’s Responsibility

rinf.tech’s Responsibility

rinf.tech will consult on this

As per agreement

Project Setup & Resources

Methodologies

Hardware

Delivery Structure

Requirements

Hardware Tools

Scope of Work

Software Tool Stack

Deliverables

Project Architecture

Software Licenses

Access to Project Wiki

SDLC Tool Accounts

Hardware Tools

Team Project Plan

Team Setup & Ramp-up

Team Structure

Tools Deployment

Recruitment Process

Technical Validation

Team Setup

Knowledge Transfer

Deliverables

Ramp-up Plan

Hardware Bring-up

HR Interviews

Team Onboarding

Project Initial Trainings

Team scale-up process

Technical Validation

Project Team Management

Team Organization

WIP Management

KPI Management

Continuous Improvement

Deliverables

Delivery Plan

KPI/SLA Report

Project Resource Planning

Project Delivery

Technical Coordination

Solution Architecture

Delivery Measurements

Knowledge Transfer During Project Delivery

Corrective Actions

Issue Management

Solution Delivery

Full Solution Validation

Deliverables

Project Delivery Report

Quality Report

Work-load Estimation

Improvement Proposals

Customer’s Responsibility

rinf.tech’s Responsibility

rinf.tech will consult on this

Project Setup & Resources

Methodologies

Hardware

Delivery Structure

Requirements

Hardware Tools

Scope of Work

Software Tool Stack

Deliverables

Project Architecture

Software Licenses

Access to Project Wiki

SDLC Tool Accounts

Hardware Tools

Team Deployment Plan

Team Setup & Ramp-up

Team Structure

Tools Deployment

Recruitment Process

Technical Validation

Team Setup

Knowledge Transfer

Deliverables

Initial Ramp-up Plan

Hardware Bring-up

HR Interviews

Team Onboarding

Trainings

Team scale-up process

Technical Validation

Project Team Management

Team Organization

WIP Management

KPI Management

Continuous Improvement

Deliverables

KPI/SLA Report

Project Resource Planning

Project Delivery

Technical Coordination

Issue Management

Knowledge Transfer During Project Delivery

Corrective Actions

Delivery Measurements

Deliverables Validation

Deliverables

Project Delivery Report

Timesheets

Improvement Proposals

Work-load Estimation

Quality Report

Customer’s Responsibility

rinf.tech’s Responsibility

rinf.tech will consult on this

Project Setup & Resources

Methodologies

Hardware

Delivery Structure

Requirements

Hardware Tools

Scope of Work

Software Tool Stack

Deliverables

Project Architecture

Software Licenses

Access to Project Wiki

SDLC Tool Accounts

Hardware Tools

Team Deployment Plan

Team Setup & Ramp-up

Team Structure

Tools Deployment

Recruitment Process

Technical Validation

Team Setup

Knowledge Transfer

Deliverables

Initial Ramp-up Plan

Hardware Bring-up

HR Interviews

Team Onboarding

Trainings

Team scale-up process

Technical Validation

Project Team Management

Team Organization

WIP Management

KPI Management

Continuous Improvement

Deliverables

KPI/SLA Report

Project Resource Planning

Project Delivery

Technical Coordination

Issue Management

Corrective Actions

Delivery Measurements

Deliverables

Project Delivery Report

Timesheets

Improvement Proposals

Work-load Estimation

Quality Report

Customer’s Responsibility

rinf.tech’s Responsibility

rinf.tech will consult on this

Project Setup & Resources

Methodologies

Hardware

Delivery Structure

Requirements

Hardware Tools

Scope of Work

Software Tool Stack

Deliverables

Project Architecture

Software Licenses

Access to Project Wiki

SDLC Tool Accounts

Hardware Tools

Team Project Plan

Team Setup & Ramp-up

Team Structure

Tools Deployment

Recruitment Process

Technical Validation

Team Setup

Knowledge Transfer

Deliverables

Initial Ramp-up Plan

Hardware Bring-up

HR Interviews

Team Onboarding

Trainings

Team scale-up process

Technical Validation

Project Team Management

Team Organization

WIP Management

KPI Management

Continuous Improvement

Deliverables

KPI/SLA Report

Project Resource Planning

Project Delivery

Technical Coordination

Issue Management

Corrective Actions

Delivery Measurements

Deliverables

Work-load Estimation

Improvement Proposals

Timesheets

 

See our Automation Delivery Models →

Want to work together?

Let’s talk.